

- Medical - Cigna
- ---> Prescription
- ---> Wellbeing
- ---> Virtual Care
- ---> HSA
- Spending Accounts
- Dental
- Vision
- Term Life & AD&D
- Disability
- Voluntary Benefits
- ---> Accident Plan
- ---> Critical Illness
- ---> Hospital Plan
- ---> Legal Plan
- ---> Whole Life & LTC
- ---> ID Theft
- Retirement 401(k)
- EAP
- Backup Childcare
- Medical Bill Saver
- Employee Discounts
- Legal Notices
- Benefits Terminology


Coverage Period: January 1 to December 31
Group Number: 3345209
Member Services: 877.501.7990
Member Website: myCigna.com
How to find a Doctor:
Cigna Health Care Provider Directory
Medical Videos, Guides & Links
2026 Medical Documents
2026 Cigna HDHP with HSA Benefits Summary – English & Spanish
2026 Cigna HRA Benefits Summary – English & Spanish
2026 Cigna Traditional Copay Plan Benefits Summary – English & Spanish
2026 Cigna HDHP with HSA SBC – English & Spanish
2026 Cigna HRA Benefits SBC – English & Spanish
2026 Cigna Traditional Copay SBC – English & Spanish
CIGNA One Guide Documents
CIGNA Open Access + Documents
My CIGNA Documents
Compliance Links
Cigna – Machine Readable Files
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.


Coverage Period: January 1 to December 31
Group Number: 3345209
Member Services: 877.501.7990
Member Website: myCigna.com
Rx Videos, Guides & Links
Pharmacy Documents


Coverage Period: January 1 to December 31
Group Number: 3345209
Member Services: 877.501.7990
Member Website: myCigna.com
Wellbeing Videos, Guides & Links
Webinar
Connecting Customers to Care Video
Your Heart Matters Webinar + Deck
Men’s Health Webinar
Women’s Health Webinar
Mental Health Webinar
Cigna Tools, Support Programs & Wellness Rewards
5-14-26 Mindfulness Fundamentals Webinar (Video Link Expires within 30 days) + Mindfulness Activity
Guides and Links
Cigna Member Guide
Women’s Health Ally
Cigna Health and Wellness Programs
Cigna Wellness Experience Demo
Preventive Care Documents
Cigna Wellness Experience
Healthy Rewards
Pregnancy Support
Wellbeing Documents
Diabetes and Hypertension Support
Omada Health Program Access
Omada Health Program Details
Omada Flyer
Omada Toolkit with Your Cigna Medical Plan
Healthy Joints and Pain Relief Support
Hinge Health Flyer – English – Spanish
Veteran Support
Veteran Support and Mindfulness Flyer – English
Veteran Support Line
Behavioral Health
Enhanced Behavioral Health Flyer
988 Suicide & Crisis Lifeline – English & Spanish
Mental Health: Let’s Talk About It
Gender Affirmation Support
My Personal Champion – English & Spanish
Gender Dysphoria Treatment
Transgender Services FAQ
Autism Resources
Autism Coaching Support Flyer
Neurodiversity & Autism Resources
Autism Awareness
Financial assistance resources l Autism Speaks
Neurodiversity – Thinking Differently Together
Women’s Health
Visana Health – English & Spanish
Women’s Health Ally
Menopause Symptoms & Resources
Know Your Lemons
Breast Cancer: What You Need to Know
Cigna Health Cancer Care
Menopause Preparedness Toolkit
Additional Support Documents
Lasik Discount
Preventing Skin Cancer
Mindfulness Practice
Engaging Your Brain
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Covered at no cost to you on all three HelloFresh Medical Plans!
Coverage Period: January 1 to December 31
Schedule Your Appointment: 888.726.3171
MDLive Documents & Resources
Dental Virtual Care Documents

Coverage Period: January 1 to December 31
Group Number: 3345209
Member Services: 877.501.7990
Website: HSABank.com

Coverage Period: January 1 to December 31
Group Number: 1000278614
Member Services: 800.532.3327
Member Services Fax: 800.726.9982
PIN & Password Assistance: 800.840.7684
Fax Number: 800.726.9982
Website: floreshr.com
Mailing Address
FloresHR
PO Box 1028
Allen Park, MI 48101

You can make updates to your Commuter Contributions Year Round
Spending Account Documents
Commuter Benefit Documents


Coverage Period: January 1 to December 31
Group Number: 3345209
Member Services: 800.244.6224
Website: mycigna.com
How to find a Dentist:
Cigna Health Care Provider Directory
Provider Directory Link
Dental Health Documents
Dental FAQs
Dental Virtual Care Documents

Coverage Period: January 1 to December 31
Group Number: 1029949
Member Services: 866.800.5457
(Mon-Sat, 7:30am-11:00pm EST,
Sun 11:00am-8:00pm EST)
For LASIK: 800.988.4221
Website: EyeMed.com
Vision Documents
FAQs & Wellness
How to Demos & Guides
Additional Documents

Coverage Period: January 1 to December 31
Group Number: 652467
Member Services: 800.421.0344
Claims: 866.868.6737
Port / Convert: 866.220.8460
Unum Portal: Member Portal
Basic Life Documents
(Employer Paid Life)
FAQs
Presentations
Voluntary Life Documents
Voluntary Life and AD&D Certificate
Voluntary Life and AD&D Insurance Plan – English
Voluntary Life and AD&D Insurance Plan – Spanish
Voluntary Life and AD&D Booklet
Statement of Health – Evidence of Insurability
Portability and Conversion Options – English & Spanish
2026 HelloFresh Portability Notice
Keeping Your Voluntary Insurance – English & Spanish

Coverage Period: January 1 to December 31
Group Number: 652467
Member Services: 800.421.0344
Claims: 866.868.6737
Unum Portal: Member Portal
Short-Term Documents
Long-Term Documents
Long-Term Buy-up Documents
FAQs
Voluntary Benefits
Medical insurance does not prevent all of the financial strain of a major illness or injury. Many families don’t have enough in their savings to cover the deductible and coinsurance of a major medical event. Supplemental health benefits can help cover this out-of-pocket financial exposure for a reasonable cost. Enroll in Voluntary Benefit Plans to provide extra protection for your family and finances and be prepared for whatever the future may bring.
Benefit Options Include:
-Accident Plan
-Critical Illness
-Hospital Plan
-Legal Plan
-Whole Life & LTC
-ID theft Protection
All Coverage Periods: January 1 to December 31
See Tabs for specific group numbers and portal links for each of your benefits

Hospital Insurance, Critical Illness, and Accident Insurance offered by UNUM.
Coverage Period: January 1 to December 31
Group Number:
Accident – 943807
Hospital – 943808
Critical Illness – 971028
Member Services: 866.679.3054
8 am – 8 pm EST
Port / Convert: 866.220.8460
Unum Portal: Member Portal
Presentations

Hospital Insurance, Critical Illness, and Accident Insurance offered by UNUM.
Coverage Period: January 1 to December 31
Group Number:
Accident – 943807
Hospital – 943808
Critical Illness – 971028
Member Services: 866.679.3054
8 am – 8 pm EST
Port / Convert: 866.220.8460
Unum Portal: Member Portal
Presentations

Hospital Insurance, Critical Illness, and Accident Insurance offered by UNUM.
Coverage Period: January 1 to December 31
Group Number:
Accident – 943807
Hospital – 943808
Critical Illness – 971028
Member Services: 866.679.3054
8 am – 8 pm EST
Port / Convert: 866.220.8460
Unum Portal: Member Portal
Presentations

Legal Protection Insurance offered by Metlife.
Coverage Period: January 1 to December 31
Group Number: 990-9066
Member Services:1-800-821-6400
Portal:members.legalplans.com
Legal Protection (Metlife)
Metlife Legal Plan Overview
Metlife – Product In Action – Do the Math
MetLife Legal Plans FAQ
MetLife Legal Plans Reproductive Asst Law Slipsheet
Employee Portability Slipsheet
2026 HelloFresh Portability Notice
MetLife Legal Plans Fact Sheet
Policy Grocery Delivery E Services USA Inc(DBAHelloFresh)
NJ – NY – OR

Whole Life Insurance offered by Allstate.

Coverage Period: January 1 to December 31
Group Number: E4794
Member Services: : 1-800-521-3535
Portal: Group Supplemental Coverage | Allstate-The Standard

Identity Theft Insurance offered by Norton.
Coverage Period: January 1 to December 31
Norton LifeLock
Phone: 1-800-607-9174
Ongoing Support: www.my.norton.com
Initial Setup Support: www.norton.com/ebsetup

Plan Number: 551637
Verification Number: 55163799
Enrollment Services: 888.311.9487
Member Services: 800.584.6001
Rollover Services: 866.865.2660
Participant Website: VoyaRetirementPlans.com
Enrollment Website: Enroll.Voya.com
Voya Account Access – English – Spanish
Plan Number: 551637
Verification Number: 55163799
-
- Live sessions with Voya retirement education specialists, to help gain an understanding of topics including personal finance, retirement and protection.
Voya Learn® On-Demand Sessions –
-
- On-demand library of Voya education content to help with all aspects of financial wellness.
Retirement Enrollment
Retirement FAQ

Member Services: 800.854.1446
Website: UNUM.com/LifeBalance
EAP Documents
Additional Resources & Links
Travel Assistance
HelloFresh has partnered with Bright Horizons to provide back-up child care and elder care at no cost to their employees.

10 Back-up care days reset every year on February 1st
Website: BrightHorizons.com
Phone Number: 877-242-2737
Website Login Information
Employer User Name: hellofresh
Password: hfcares
Bright Horizons Documents
Additional Benefits & Resources
Employee Discounts
If you have questions, please reach out to:
Wrap Document
SPD Wrap Amendment
HelloFresh – Protection Against Surprise Billing
Important Notice About Your Prescription Drug Coverage and Medicare
Comprehensive Notice of Privacy Policy and Procedures
Employee Healthcare Plan Notice of Special Enrollment Rights
Employee Healthcare Plan Notice of Special Enrollment Rights – Spanish
COBRA General Notice
Notice of Right to Designate Primary Care Provider and of No Obligation for Pre-Authorization for OB/GYN Care
Women’s Health and Cancer Rights Notice
Michelle’s Law Notice
Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP) English & Spanish
Summary Annual Report for Retirement Savings Plan
Summary Annual Report for Health and Welfare
Health Care Security Ordinance (HCSO)
HelloFresh Guide 2026 Notices
Helpful Terminology
Provider: A clinic, hospital, doctor, lab, health care practitioner, or pharmacy.
Insurer or carrier: The insurance company providing coverage to the policy holder.
Policyholder: The individual or business (“group”) that has entered a contractual relationship with the insurance company.
Insured: The person with the health insurance coverage. For individual health insurance, you may be both the policy holder and the insured.
Premium: The amount of money charged by an insurance company for coverage. The cost of premiums may be determined by several factors, including age, geographic area, number of dependents and tobacco consumption. Policy holders pay these rates annually or in smaller payments over the course of the year, and the amount may change over time. When insurance premiums are not paid, the policy is typically considered void, and companies will not honor claims against it. Self-employed persons may deduct the cost of their individual health insurance premiums from their taxes.
Copayment (Copays): A fixed amount you pay for a covered health care service, usually when you get the service. The amount can vary by the type of covered health care service.
Deductible: The amount you owe for health care services each year before the insurance company begins to pay. For example, if your annual deductible is $1,000, your plan won’t pay anything until you’ve met your $1,000 deductible for covered health care services that are subject to the deductible. The deductible may not apply to all services, such as preventive care services.
Deductibles are useful for keeping the cost of insurance low. The amount varies by plan, with lower deductibles generally associated with higher premiums. They are standard on most types of health coverage.
Coinsurance: Your share of the costs of a covered health care service calculated as a percent (for example, 20 percent) of the allowed amount for the service. You pay coinsurance plus any deductibles you still owe for a covered health service.
Out-of-Pocket Maximum: The most you will be required to pay for your health care during a year, excluding the monthly premium. It protects you from very high medical expenses. After you reach the annual out-of-pocket maximum, your health insurance or plan begins to pay 100 percent of the allowed amount for covered health care services or items for the rest of the year. Copays, deductibles, and coinsurance count towards the out-of-pocket maximum.
Preventive Care: Medical tests and checkups, immunizations, and counseling services used to prevent chronic illness from occurring.
Formulary: A list of prescription drugs covered by the plan. Also called a drug list.
In-Network: A group of doctors, clinics, hospitals, and other healthcare providers that have an agreement with your medical plan provider. You pay a negotiated rate for services when you use in-network providers.
Out-of-Network: Care received from a doctor, hospital or other provider that is not part of the plan agreement. You’ll pay more when you use out-of-network providers since they don’t have a negotiated rate with your plan provider. You may also be billed the difference between what the out-of-network provider charges for services and what the plan provider pays for those services
High Deductible Health Plan (HDHP): This is a type of medical plan that requires the member to reach a deductible prior to having services covered by coinsurance. All expenses paid by the member count toward the deductible and out-of-pocket maximum.
Guaranteed Issue: The amount of coverage that you can receive without having to answer health questions (Evidence of Insurability). The guaranteed issue applies to the voluntary life plan.
Evidence of Insurability: Evidence of Insurability (EOI) is an application with medical questions that you complete in order to be considered for certain types of insurance coverage. Evidence of Insurability applies to the voluntary life and buy-up long-term disability plans.
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DISCLAIMER
Every reasonable effort has been made for the information provided to be accurate. It is intended to provide an overview of the coverage’s offered. It is in no way a guarantee or offer of coverage. Each carrier has the ability to underwrite based on its contract. Each carrier’s contract, underwriting, and policies will supersede the information on this page. Please be aware that each carrier may have exclusions or limitations and you must consult your summary plan description and/or policies for details.



























