Customer Success
Helping our clients improve their benefit goals, plans, costs and communication
BenefitHelp takes great pride in servicing our clients, which is why client satisfaction is our top priority. We have over 30+ years helping our clients work through difficult insurance decisions.
At BenefitHelp we won’t treat you like you’re a “number”, but a member of our family and team. But don’t take our word for it, below are just a few customer testimonials and reviews of our satisfied clients.
“I have worked with BenefitHelp on behalf of my client to create a BenefitMovie to be used during the annual enrollment process as well as on-boarding of new hires. They are on top of their game and very easy to work with… Top notch project management to meet tight deadlines, as well as making sure the client is satisfied during every step of the process. When you work with BenefitHelp, you do not have to worry about anything.”
Kristy – Senior Vice President
Broker/Partner
“BenefitHelp has set up our benefit help internet site to communicate our plan to our employees. This tool has been so helpful during open enrollment and throughout the plan year. Employees can complete the open enrollment process on line 24 hours a day or they can schedule one on one meetings. Then throughout the year they can access the website for links to providers, search for doctors, disability claim forms, etc. It also has links to all of the necessary plan information, including our Summary Plan Description. So a one stop place for all our important benefit information. BenefitHelp doesn’t just provide great software tools, it also provides great customer service.”
Jeanne – Human Resource Coordinator
Aircraft Engineering Industry
“The relationship with BenefitHelp has truly been a collaborative partnership. Our benefit structure is very complex and created many challenges for us when we made our initial transition to an on-line system. BenefitHelp has always been diligent in their efforts to find the root cause of any issue that arose and worked feverishly to permanently resolve all issues to our satisfaction. BenefitHelp’s robust system has been instrumental in improving the enrollment process, enhancing benefit communications and streamlining the benefit administration process. Without hesitation, I would highly recommend BenefitHelp and their staff of quality, high performing personnel.”
Karen – Human Resource Service Manager
Education Industry
“BenefitHelp has provided us with the most cost-effective benefit’s package for our employees. Our employees are happier and have a greater understanding of our benefits package. We are provided with tools that our staff can utilize 24/7. I can trust that we are meeting the necessary federal and state requirements and providing our employees with an outstanding benefit’s package with professional account support.”
Dianna – Accounting Manager
Metal Manufacturing Industry
“It is my pleasure to highly recommend BenefitHelp for their excellent benefits consulting, administration, communication and additional services. … Furthermore, BenefitHelp has the most updated and outstanding technology for benefits communication and compliance. I can trust that we are meeting all requirements and providing our employees with an exceptional benefit’s package, communication, and support team. I am confident that you will be pleased and find the same value we have.”
Martin – Vice President
Human Resource Solutions Industry
“It is with great pleasure that I recommend BenefitHelp for outstanding service and technology in the field of benefits administration. I have utilized the brokerage services of BenefitHelp for a number of years. As I have changed my employment with different companies, I have called upon BenefitHelp to assist me in providing a complete cost-effective benefit package to my employees. I think this speaks volumes regarding the trust that I have in this company. With today’s benefit challenges, the services of BenefitHelp are crucial to my company’s bottom line.”
Judy – VP of Human Resources
Home Health Care Industry
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