Job Opportunities


BenefitHelp takes pride in selecting talented individuals who are self-starters and customer-focused.  
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BenefitHelp is an Equal Opportunity Employer.

Current Openings


Position Description  Administrative Assistant 

This position consists of assisting operations and sales personnel in proposing and servicing client benefits programs; the candidate will perform transactional duties dealing with employee benefits. 

Essential Duties and Responsibilities  

  • Participates with service ticket generation of incoming service calls, greets guests and schedules appointments. 
  • Follows operational processes to allocate and track client benefits. 
  • Maintains client employee records while ensuring both accuracy and confidential handling of sensitive information. 
  • Assists the account management team in resolving routine service issues as they arise. 
  • Assists operations personnel in obtaining client and industry statistics. 
  • Handles the fulfillment of client materials, internal sales materials and office supply orders. 
  • Reviews content of products and proposals for accuracy. 
  • Supports Executive Team on specific projects as needed. 

Required Knowledge, Skills, and Abilities 

  • Reliable, people person who enjoys working with a diverse range of individuals and puts our clients’ needs first 
  • Highly organized and efficient worker; skilled at multi-tasking; good time-management 
  • Strong communication skills both oral and written, strong work ethic, and a positive attitude 
  • Able to follow directions accurately and without hesitation; attentive listener 
  • Understanding, empathetic and relatable 
  • Professional integrity and sense of responsibility and accountability 
  • Microsoft Suite – notably Outlook, Word, and Excel

Position Description – Benefits Coordinator

This position consists of assisting operations and sales personnel in administering, maintaining and servicing client benefits programs; the candidate will perform transactional duties dealing with employee benefits and will also counsel employees on the use of these benefits.

Essential Duties and Responsibilities of a Benefits Coordinator

  • Participates as the primary intake of incoming service calls, greets guests and scheduling of appointments.
  • Conducts client new hire procedures.
  • Follows operational processes to allocate and track client benefits.
  • Maintains client employee records while ensuring both accuracy and confidential handling of HIPAA sensitive information.
  • Monitors and assists in maintaining various employee benefit programs.
  • Assesses and processes client pay changes and status reports.
  • Assists the account management team in resolving routine claims and/or service issues as they arise.
  • Interacts with client employees and insurance and retirement plan providers.
  • Assists operations personnel in obtaining and evaluating client and industry statistics.
  • Advises employees on an individual basis on the proper use and options related to their benefits.
  • Handles the fulfillment of client materials, internal sales materials and office supply orders.
  • Helps to quality control content of multimedia products, literature and sales proposals for accuracy.
  • Supports Executive Team on specific projects as needed.

Required Knowledge, Skills, and Abilities

  • Reliable, people person who enjoys working with a diverse range of individuals and puts our clients’ needs first
  • Highly organized and efficient worker; skilled at multi-tasking; good time-management
  • Strong communication skills both oral and written, strong work ethic, and a positive attitude
  • Excellent collaborator and attentive listener
  • Able to follow directions accurately and with minimal direction
  • Willing to take initiative and work independently when needed
  • A person who is understanding, empathetic and relatable
  • Professional with a sense of responsibility and accountability
  • College Degree in Human Resources, Business Administration, Communications or related field preferred
  • Life and Health Insurance License preferred
  • 2 + years relevant experience in Employee Benefits Administration or Insurance Agency preferred
  • Experience in Leave Management preferred
  • Strong skills using Microsoft Suite – notably Outlook, Word, and Excel
  • Experience using HRIS/Employee Benefits software beneficial

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